Panasonic repair service now in 2 days for LCD and HDTV

Newly Renamed VIERA Concierge Service Links All HDTV Customers with

Technical Experts to Answer Vital Questions

Panasonic just extended its unique and successful Plasma Concierge  free customer support program to both Panasonic Plasma and LCD HDTV owners and renamed it Panasonic VIERA Concierge. Previously only available for Panasonic HD Plasma owners, the exceptional service, which includes a toll-free customer support line,  provides Panasonic HDTV owners with quick access to technical experts via phone, web or in-home service for answers to a broad range of questions. One unique privilege is access to Panasonic’s HDTV loaner program, which makes HDTV loaners available at no charge to customers who have a Plasma or LCD undergoing repair.

Panasonic VIERA Concierge customers can get advice on set-up, operation, integration of their VIERA HDTV with other home entertainment components and support-related activities including troubleshooting issues.  The VIERA Concierge service also includes priority scheduling for in-home service visits, if necessary, with most repairs completed in two days.

 “As a maker of highly rated Plasma and LCD flat panels, Panasonic is equally committed to all of our VIERA HDTV products,” said Robert Perry, Senior Vice President, Panasonic Display Group.   “By extending the VIERA Concierge Service to include our LCD displays, all of our HDTV customers can benefit from the award-winning technical support that distinguishes Panasonic from its competitors.”

As part of the VIERA Concierge service program, Panasonic HDTV owners receive a Concierge Benefits Card providing a customer ID and dedicated toll-free telephone number which entitles them to a range of valuable privileges within the United States. 

Launched in June 2006, the VIERA Concierge program is administered by Panasonic’s Customer Call Center in Chesapeake, VA which has been recognized as a Certified “Center of Excellence” by the Center for Customer-Driven Quality™ at Purdue University. This highly respected certification ranked Panasonic’s Call Center in the top 10 percent of the 20,000 call centers studied throughout North America.

  “The Panasonic VIERA Concierge program is an industry first and has provided tremendous value to our Plasma customers,” said Mr. Perry.  “By constantly speaking with consumers to understand their lifestyle needs and concerns, Panasonic’s VIERA Concierge experts continuously improve their abilities to solve the needs of our customers while providing peace of mind that Panasonic is standing behind its products.

Now both our Plasma and LCD customers have access to our experts and advanced support capabilities, and have a chance to experience Panasonic’s commitment to their satisfaction firsthand.”

New AccuSync widescreens from NEC

NEC just announced the addition of three new wide-screen desktop displays to the popular AccuSync line, targeted to small- to medium-sized businesses, direct marketers, home office workers, system builders, and retail channels.

The 19-inch ASLCD194WXM and the 22-inch ASLCD224WXM displays replace the previous generation wide products, while the 17-inch ASLCD174WXM is a new addition to this category.  Each is a multimedia product, and the displays are enhanced with a new, sleek, thin design.  All models are touch-integration compatible.

“The new AccuSync wide-screen products continue to deliver the quality of the NEC brand while remaining price competitive,” said Andrew Anderson, Product Manager for NEC Display Solutions.  “The three displays feature NEC’s exclusive ECO Mode, an easily selectable, power-reducing setting, which reduces brightness and cuts energy costs by 30 percent.”

The three new displays, all sporting black cabinets, have the following key features:

• Native resolution of 1440 x 900 for the ASLCD174WXM and ASLCD194WXM,  and 1680 x 1050 for the ASLCD224WXM
• Brightness at 250 cd/m² for the 17-inch model, and 300 cd/m² for the 19-inch and 22-inch displays
• Contrast ratio of 800:1 for the ASLCD174WXM, 1000:1 for the ASLCD194WXM and 900:1 for ASLCD224WXM
• ECO Mode, NEC’s onscreen feature that allows users to reduce brightness and lower power consumption by 30 percent
• Exceptional wide-screen performance
• Sleek, thin bezel
• Ambix dual-input technology
• Rapid-Response^TM technology (8-ms - black to black - for the ASLCD174WXM and 5-ms - black to black - for the ASLCD194WXM and the ASLCD224WXM), which delivers virtually uninterrupted, undistorted viewing of high-speed, full-motion video
• Built-in multimedia speakers
• NaViSet, which provides a graphical user interface that allows users to adjust On Screen Display (OSD) settings via mouse and keyboard

The AccuSync wide-screen displays are backed by 24-hour/day, seven-day/week customer service and technical support, and include a standard three-year warranty.

The models will be available in March 2008 with an estimated street price of $209.99 for the ASLCD174WXM, $229.99 for the ASLCD194WXM, and $329.99 for the ASLCD224WXM.

Samsung release their new 70″ monster its the 700DXn

70’’ networked LCD display

The Samsung 700DXn 70″ large-panel display makes even more of an impact with a video wall of up to 5 panels by 5 panels. 600 nits brightness and 3000:1 dynamic contrast ratio let you deliver your message in even the brightest of settings, whether it’s an overlit retail store or a glass-ceilinged airport terminal. Advanced cooling enables usage times of up to 20 hours a day. And MagicNet™ Pro makes them LAN and WAN compatible.

New 32″ monitor from Samsung

Multiple monitors with sharp images

Imagine communicating your message or information clearly and colorfully. That’s what the Samsung 320PX 32″ LCD monitor is all about. Whether you’re trying to reach someone in a retail setting or a corporate setting, the 320PX delivers bright pictures and sharp text, thanks to our exclusive Digital Natural Image-enhancement (DNIe™) technology. The Samsung 320PX also features a 1200:1 contrast ratio, 450 nits brightness, fast 8 ms response times and 178? viewing angles. You can also tile up to 16 monitors together for even larger impact. Make sure your message is seen. With the Samsung 320PX, it’s not hard to imagine.

New DLP Projector series from InFocus, its the IN2100 series

InFocus Corporation (NASDAQ:INFS), continues to advance its innovative product line with today’s release of the IN2100 Series of DLP® Projectors featuring BrilliantColor™ technology.

The Learn Big IN2100 EP Series is designed with the educator in mind, offering the best digital projection with easy to use features at an affordable price-point for school districts looking to stretch their capital budgets. The Learn Big IN2100’s reliable technology, portability and outstanding visual performance make it an ideal tool for classroom instruction. The IN2100 series is based on advanced DLP® technology from Texas Instruments™ and features industry-leading BrilliantColor™ technology, providing multi-color processing to enhance and increase color performance on the screen.

The Work Big IN2100 series provides a superior meeting and conference room solution featuring a new remote control system. What’s more, the projector boasts an advanced InFocus User Interface with a simple menu structure and user-friendly operation.

Both the Learn Big IN2100 EP series and the Work Big IN2100 series projectors offer 2,500 lumens making them bright enough to operate in high ambient light situations. Each projector comes with an industry-leading warranty and a lamp life of 2,500 hours for lowered operating costs over the life of the projector.

“The IN2100 Series is designed and engineered for the business and education segments by mixing top performance and features with great value,” said InFocus Senior Director of Product Management David Woolf. “These are superb solutions for our business and education customers.”

The IN2100 Series offer three resolutions to choose from: SVGA, XGA or WXGA.  A new built-in Wireless Ready port facilitates an easy upgrade to InFocus’ LiteShow II Wireless Presentation adaptor.  In addition to their value prices these projectors are filter-free, providing a lower cost of ownership and long-term reliability. The Work Big IN2100 series comes with a two-year product warranty and six-month lamp warranty. The Learn Big IN2100EP series includes a three-year product warranty and one-year lamp warranty.

Availability and Pricing
The Learn Big and Work Big IN2100 Series are available in February directly from InFocus or through authorized resellers starting at $599 for SVGA, $749, for XGA and $999 for WXGA models.

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